Training for physicians on effective communication
On 27-28 February, Psychiatry Department of EMC Medical School carried out a training for physicians on effective communication and emotional burnout prevention. The training involved physicians , psychologists, volunteers and employees of charity foundations who work with terminal palliative patients and their relatives.
The participants represented different regions, from Ulan-Ude to Kaliningrad. The event was organized by the EMC Medical School and Happy World charity fund. The training was conducted by Natalya Rivkina, Head of the EMC Psychiatry and Psychotherapy Clinic and Alexandra Yaltonskaya, PhD, psychiatrist and psychotherapist. The trust is essential in the relationship between doctor and patient. The doctor-patient relationship is a priority with the European Medical Center, and the specialists of the EMC Psychiatry and Psychology Clinic shared with colleagues participating in the training , on their methods and techniques of communication with patients who are in an emotionally complex situation.
The event was held in an interactive format with the involvement of actors. Each participant had a chance to try themselves at a complicated conversation of the doctor with the parents of the child transferred to palliative care. The training also included master-classes in techniques of emotional relaxation and psycho-emotional discharge in a long stressful situation.
The students filled anonymous feedback questionnaires mentioning the high professionalism of the doctors who conducted training, as the training was held in the interactive, rather than in a didactic, lecture format. On our side, we, as organizers, are pleased that the students were able to learn a lot of useful things that will help them in their challenging and incredibly important work.